FREQUENTLY ASKED QUESTIONS
The Answers You Need
Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.
Who can place an order?
Only clients who are over the age of 19 and live in Canada are qualified to purchase medical marijuana through our site. We will ask you to send us a selfie of you holding your ID to verify your age
WHAT ARE THE PAYMENT OPTIONS/HOW DO I PLACE AN ORDER
We accept e-Transfers and Crypto Currency
Review the products and click on the product of your choice.
Select the weight using the drop down list.
Click on “Add to Cart”.
View your “Cart” once you are satisfied with your order.
Review and confirm your order and amount $ then click on “Order Here” at the top of our website.
Input your order along with amount $ and your shipping details .
After placing your order, check your email for confirmation.
Make your payment with Interact E-mail transfer or Cryptocurrency
WHAT HAPPENS IF I DO NOT RECIEVE MY ORDER?
We will do an investigation before replacing any lost/stolen packages. If, after an investigation, it’s determined to be the courier’s fault, refunds may be issued. Please note that a Canada Post investigation can take up 2 weeks.
*Please ensure that you’ve put the correct shipping address. We are not responsible for incorrect addresses and will not reimburse any fees related to incorrect addresses.*
If you put the incorrect shipping address, reach out to us immediately. If the package has already been sent out, you are responsible for any fees related to picking it up and re-shipping.